Current Openings

Travel Advisor Assistant // Concierge

The Travel Advisor Assistant will be responsible for assisting and supporting Travel Advisors with various day-to-day tasks and responsibilities. 

About The Go Generation:

The Go Generation is an experiential travel design company. We have been recognized by the travel industry for designing unique experiences worldwide.

Role:

Travel Advisor Assistant // Concierge 

Responsibilities

Experience Development & Management

  • Work with lead travel advisor to develop and edit client itineraries and concierge guides
  • Manage digital client itineraries
  • Fulfill research and report requests for information including but not limited to product, restaurants,activities, country information, for clients and travel advisors in a timely manner
  • Review all proposal information for quality assurance (e.g. errors or omissions)
  • Perform other trip development and management duties as necessary

Marketing & Operational Support

  • Collaborate with lead travel advisor and other constituents to develop content ideas for monthly newsletter
  • Create monthly client newsletter and other promotional/campaign marketing materials as necessary (e.g. social media posts as needed)
  • Assists with coordinating and executing marketing and promotional events and programs
  • Answers main company phone, directs calls to appropriate person
  • Perform other marketing and operational support duties as necessary

Sales & Business Development

  • Proactive in developing and suggesting new business opportunities

Desired Skillset

  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Critical thinking and situational based problem solving skills
  • Solid organization and time management skills (e.g. attention to detail and multi-tasking skills)
  • Strong Microsoft Office Skills (Word, Powerpoint, Excel)

Requested Experience

  • Prior customer service experience
  • Travel industry experience is a plus (e.g. Hotel/Hospitality, Travel Agency, Airline/Cruises)

Role Growth

  • Travel Advisor Assistant > Concierge > Travel Advisor
  • Travel Advisor Assistant > Concierge > Senior Concierge

Perks

  • Referral Based Travel Incentive Program

Interested?

Send a note with your resume to: hello@thegogeneration.com

This is a contracted part-time to full-time position